Last updated: 1 October 2026
This policy explains how XUBAO SPRING handles information through xubaospring.com and our business email. For privacy questions, contact lina@xubaospring.com.
1. Information We Collect
When you contact us, you may provide your name, company, email address, spring or product requirements, and other information you choose to include. Our website and hosting services also process technical information needed to operate and protect the site, such as request logs, IP addresses, browser information and access times.
2. How We Use Information
We use enquiry information to respond to requests, discuss specifications and quotations, and manage related business communication. Technical information helps us operate, maintain and secure the website. Where you allow analytics, we use website usage information to understand which pages and enquiry routes are useful.
3. Website Analytics
We use Google Analytics 4 to measure website visits and interactions, such as product-page visits, clicks leading to Contact, the start of a form interaction and successful form submissions. Our analytics implementation is designed to use controlled page, product and form identifiers, not your name, company, email, telephone number, enquiry text, file details or enquiry record ID. Google processes technical information under its own policies. Analytics is optional and is enabled through your cookie choice.
We also use Google Search Console to understand how this website appears and performs in Google Search. Search Console reporting is separate from the information you send through our Contact form. Learn more about Google’s handling of information in the Google Privacy Policy.
4. Cookies and Similar Technologies
WordPress and website services may use cookies or similar technologies for essential functions and security. We store your analytics cookie preference so the site can remember your choice. Optional Google Analytics cookies are enabled only after you accept analytics. You can accept or reject analytics and later change your choice using Cookie settings. You can also manage cookies in your browser; blocking some cookies may affect website functions.
5. Contact Form Information
Our Contact / RFQ form uses SureForms within WordPress. A submitted enquiry may be stored as a website entry and sent to our business email for follow-up. Product enquiry links can carry the selected product into the Contact form. Please provide information relevant to your request and avoid sending unnecessary sensitive personal information. We keep enquiry information according to the purpose of the communication, operational needs and applicable requirements; this policy does not promise a fixed retention period.
6. Third-Party Services
The website runs on WordPress and is hosted by Hostinger. We use Hostinger business email and sending services, and Google Analytics 4 and Google Search Console for the purposes described above. These providers may process information needed to deliver their services, including on systems outside your country. Their own policies and service terms also apply. If you follow a link to another service, that service handles your interaction under its own policies.
7. Data Security
We use the technical and access controls available through our website, hosting and email services to help protect information. No method of transmission or storage can be guaranteed completely secure.
8. Data Choices and Contact
You can choose whether to provide enquiry information and whether to allow optional analytics. To ask about information you have provided, request a correction or deletion, or raise a privacy concern, email lina@xubaospring.com. We will review your request in light of the information involved and applicable requirements. We may need enough information to identify the relevant communication and verify the request.
9. Policy Updates
We may update this policy when our website or information practices change. The date above identifies the latest version published on this page.
10. Contact
XUBAO SPRING
Website: xubaospring.com
Email: lina@xubaospring.com